eTrade enterprises is a proprietary concern based at Thane-400604. We source, get crafted the best quality unique items from all over India and offer them to our customers. 

GramCrafts® is a registered trademark of eTrade enterprises.

Our mission is to offer our customers handcrafted and/or unique best quality items. We make the offerings available through our two websites etradinglines and GramCrafts. Apart from this, we also make some of the items available through online marketplaces.

Welcome to GramCrafts!

The usage of this website is subject to the following conditions. Please read them carefully.

1) When you visit https://gramcrafts.in or communicate with us electronically, you consent to receive communications from us electronically. We will communicate with you by e-mail or by posting notices on this site. You agree that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.

2) The contents included on this site are the property of eTrade enterprise or the content suppliers.

3) eTrade enterprises grants you a limited license to access and make personal use of this site and not to download (other than page caching) or modify it, or any portion of it, except with express written consent of the site owner. This license does not include any resale or commercial use of this site or its contents; any collection and use of any product listings, descriptions, or prices; any derivative use of this site or its contents; any downloading or copying of account information for the benefit of another merchant; or any use of data mining, robots, or similar data gathering and extraction tools. This site or any portion of this site may not be reproduced, duplicated, copied, sold, resold, visited, or otherwise exploited for any commercial purpose without express written consent from us.

4) If you use this site, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer, and you agree to accept responsibility for all activities that occur under your account or password.

5) Visitors may post reviews and submit suggestions, ideas, comments, questions, or other information, so long as the content is not illegal, obscene, threatening, defamatory, invasive of privacy, infringing of intellectual property rights, or otherwise injurious to third parties or objectionable and does not consist of or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings, or any form of “spam.” You may not use a false e-mail address, impersonate any person or entity, or otherwise mislead as to the origin of a card or other content.

All items on this website are offered as Free Shipping throughout India!

We ship orders through reputed couriers or Speed Post(EMS) services of India Post where Tracking number is provided for the shipment.

Handling Time: We ship orders within 2 business days. 

When we ship and send you the tracking number through email, the order is considered fulfilled at our end.

Re-shipment Policy

The shipping service generally will make several delivery attempts, and a notice is left if nobody is available to sign for the package. They will hold your package for a few days only. If you fail to claim it, it will be returned to us, marked unclaimed.

If you fail to claim your package, you will be required to pay for shipping in order to have your order sent. We shall inform you the shipping charges applicable for shipping your order second time.

Some couriers charge extra fees to return the item if it could not be delivered. In such cases, the buyer needs to pay these extra charges in addition to the shipping charges for re-shipment of the order.

Your online security and privacy is important to us!
The information you submit to us is an important part of our business, and we are not in the business of selling it to others. You will receive notice when information about you might go to third parties, and you will have an opportunity to choose not to share the information.

1. The item received is damaged, defective during transit        or 
2. The item received is different from the Item that was ordered.

• Write a Return/Refund Order request within 7 business days of receiving the Item, by using Contact Us form on the website.
• We may seek further information and/or photos highlighting your issues with the item received.
• We shall confirm our decision within 3 business days after your inputs are received. We shall inform you if it will be Replacement of the product or a Refund of the order.
• Ship back the Item to us and send us the tracking number.
• Return/Replacement shall be processed only after receipt of the product from your end.

• Once we confirm the Replacement of the item, ship us the damaged item within 3 business days of our confirmation and send us the tracking number of the shipment.
• Return the Item with its accessories, packing materials or any other thing which were delivered to you along with the Product
• We shall arrange for the replacement of the Product within 7 business days of having received the damaged/faulty item from your end and ship it to you at our cost. We shall send you the tracking number of the shipment accordingly.

• In the unlikely event of we being unable to replace the damaged and/or defective Item we shall confirm the Refund for the order.
• Once we confirm the Refund of the order, ship us the damaged item within 3 business days of our confirmation and send us the tracking number of the shipment.
• Return the Item with its accessories, packing materials or any other thing which were delivered to you along with the Product
• We shall process the Refund of the order amount within 3 business after we receive the returned item at our end.